Real Benefits Direct

Innovative non-traditional benefit program designed around you. These benefits can save families hundreds on medical expenses. They also provide identity protection, roadside assistance and much more at unbeatable prices.

TELADOC

24/7 ACCESS TO A DOCTOR: BY PHONE, ONLINE VIDEO, & MOBILIE APP

Feel better now! 24/7 access to a doctor is only a call or click away—anytime, anywhere with no per visit fee. With Teladoc, you can talk to a doctor by phone or online video to get a diagnosis, treatment options and prescription if medically necessary. Save time and money by avoiding crowded waiting rooms in the doctor’s office, urgent care clinic or ER. Just use your phone, computer, smartphone or tablet to get a quick diagnosis by a U.S. licensed physician

  • On-demand healthcare—wherever, whenever
  • Treatment for common medical issues such as colds, flu, poison ivy, respiratory infections, bronchitis, pink eye, sinus problems, allergies, urinary tract infections and ear infections
  • 10 minute average doctor response time
  • Visits for all ages from children to seniors
  • U.S. board-certified doctors with an average 20 years practice experience
  • Upon request, Teladoc can share visit information with your doctor

© 2020 Teladoc, Inc. All rights reserved. Teladoc and the Teladoc logo are registered trademarks of Teladoc, Inc. and may not be used without written permission. Teladoc does not replace the primary care physician. Teladoc does not guarantee that a prescription will be written. Teladoc operates subject to state regulation and may not be available in certain states. Teladoc does not prescribe DEA controlled substances, non-therapeutic drugs and certain other drugs which may be harmful because of their potential for abuse. Teladoc physicians reserve the right to deny care for potential misuse of services. Click here to view a Teladoc Access Map.

HEALTH ADVOCATE SOLUTIONS

YOUR LIFELINE FOR HEALTHCARE AND INSURANCE HELP

Healthcare is complicated. Personal Health Advocates help you navigate the insurance and healthcare systems. They can help to:

  • Untangle medical bills and insurance claims
  • Locate doctors, specialists, hospitals, dentists and pharmacies
  • Clarify benefits and answer questions about tests, treatments and medications
  • Coordinate care among multiple providers – Assist with eldercare and related healthcare issues
  • Arrange second opinions – Transfer medical records – Negotiate payment arrangements with providers and find options for non-covered services
  • Provide information about generic drug options

ID SANCTUARY PREMIUM

IDENTITY THEFT IS ONE OF THE FASTEST GROWING CRIMES IN AMERICA

With ID Sanctuary, you can rely on immediate, personalized attention from a fraud specialist whenever you need it. Fraud specialists are armed with the knowledge to help reduce the risk of identity theft and provide unlimited restoration assistance should you fall victim—giving you emotional support and peace of mind.

  • Unlimited 24/7 restoration assistance whenever your identity has been compromised
  • Step-by-step guidance through the identity restoration process if you become a victim of identity theft or fraud
  • Document replacement assistance when identification documents such as Social Security cards, birth certificates, passports and driver’s licenses are lost, stolen or destroyed
  • Credit inquiry activity alerts
  • One bureau credit report, credit score and monitoring – Access to an online educational resource with new articles, information, tips and best practices to protect against identity theft

INSTANT DOCTOR

24/7 ACCESS TO A DOCTOR

The fast, easy way to get health information from an online resource you can trust. You have 24/7 access to doctors, pharmacists, psychologists, dentists, dieticians and more by email or smartphone app. You’ll get treatment options and advice you understand. With Doctors Online, the doctor’s always in!

  • Responses within a few hours
  • Secure Personal Health Record
  • Unlimited, confidential services include your immediate family

ROADSIDE ASSISTANCE

THERE FOR YOU AND YOUR IMMEDIATE FAMILY TO HELP

Stranded? Car trouble is no trouble. Roadside Assistance is there for you and your immediate family to help with a flat tire, lock-out, battery, collision and even towing—with coverage up to $50. They will even bring you fuel, oil, fluid and water 24/7!

24/7 Access to help with:
  • Lock out
  • Battery
  • Collision
  • Towing

They will bring you:

  • Fuel
  • Oil
  • Fluid
  • Water

GLOBAL TRAVEL ASSISTANCE

When traveling 100 miles or more from home, help is just a phone call away.

Protect yourself and your loved ones anytime you travel 100 miles or more from home* with a global network of doctors, assistance personnel and emergency benefits. You’ll be safe and sound from air to ground.

  • Emergency medical evacuation
  • Monitoring of treatment
  • Lost or stolen travel documents assistance
  • Transportation to join a family member in the hospital
  • Emergency travel arrangements for dependent children
  • Coordination of hospital payments and insurance
  • Medical, behavioral or mental health, dental, and pharmacy referrals
  • Emergency travel funds assistance
  • Translation and interpreter referral
  • Legal consultation and referral
  • Pre-travel planning and security information – Political and natural disaster evacuation
  • Return of mortal remains

ADVANTAGE
Base Plan

  • Doctors Online
  • Health Advocate TM Solutions
  • Vitamins & Pharmacy

SECURE
ADVANTAGE

  • Doctors Online
  • Health AdvocateTM Solutions
  • Vitamins & Pharmacy
  • 24/7 Roadside Assistance
  • Global Travel Assistance
  • ID Sanctuary (Enhanced Family)

SECURE
ADVANTAGE +

  • Doctors Online

  • Health AdvocateTM Solutions

  • Vitamins & Pharmacy

  • 24/7 Roadside Assistance

  • Global Travel Assistance

  • ID Sanctuary (Enhanced Family)

  • Dental & Vision Discount Program

DISCLOSURES

This program is NOT insurance coverage, not intended to replace insurance, and does not meet the minimum creditable coverage requirements under the Affordable Care Act or Massachusetts M.G.L. c. 111M and 956 CRM 5.00. It contains a 30-day cancellation period, provides discounts only at the offices of contracted health care providers, and each member is obligated to pay the discounted medical charges in full at the point of service. For a complete list of disclosures, click here. Discount Plan Organization: New Benefits, Ltd., Attn: Compliance Department, PO Box 803475, Dallas, TX 75380-3475.